Getting Started

• How do I log in to a trading platform?

  After opening a Live or Demo trading account, you will need to utilize the login information you got through email. You must input the following information:
  Account number for trading
  Password for the trader

• How long does it take to open a trading account?

  As long as all of the information given is valid, opening an account takes only a few minutes.

• What documents are necessary to establish an account with Tradextro?

  To approve you as an individual customer for Live accounts, we require at least two documents:
  
  Proof of Identification - a recent (not expired) coloured scanned copy of your passport (in PDF or JPG format). If you do not have a valid passport, please submit a similar identity document with your photo, such as a National ID card or a driver's license.
  
  A bank statement or a utility bill might serve as proof of address. Please make sure that the papers you supply are no more than 6 months old and that your name and physical address are clearly stated.
  
  Important Note: The name on the Proof of Identification document must match the name on the Proof of Address document. Your documents will be checked by the verifications department within 48 hours. Kindly note, any deposits will be credited to the account only after your documents have been approved.

• Is my personal information secure with Tradextro?

  Tradextro values your privacy and will never share your information with other parties for marketing reasons. We may use your information to conduct additional investigations into your identification and to prevent fraud.

• What kind of leverage is being used on my account?

  For details, please visit our Account Types page on our website.

• What is the minimum amount of money necessary to start an account?

  The minimum initial deposit varies depending on the account type chosen. Please visit our Account Types page to get a list of all our accounts and the minimum initial deposit required for each.